1. Categories of personal data

For the processing purposes mentioned in point II below, we process your personal data provided within our website - hereinafter referred to as "Personal Data," as follows:
• Name, surname, mobile/fixed phone number, email address, home address, bank account, (hereinafter referred to as "Personal Data");
• Order number placed, type of ordered products, payment information, transaction details (hereinafter referred to as "Order-related Data");
• The content of the comment submitted to fundatiamev.ro (hereinafter referred to as "Communication Data");
• Information regarding the use of your user account and the Site by you, such as the date and time you accessed the Website, including public IP address, public Device ID, and similar data about you (hereinafter referred to as "Monitoring Data").
fundatiamev.ro collects Personal Data in the following ways: directly from you (provided on the website, email, social networks or other means of communication), from server traffic reports hosting the website, from social networks as well as through cookies.

2. Purposes of Processing

We process your personal data to the extent permitted or required by applicable law for the following purposes:
1. for the provision of goods and services offered by fundatiamev.ro, including specific actions related to this activity, to enable the optimal use of the Site and for obtaining statistical information for the improvement of fundatiamev.ro services (hereinafter referred to as "Purposes related to the provision of services and Site operation");
2. for the secure administration of the fundatiamev.ro IT system and to prevent illegal activities (hereinafter referred to as "Security and fraud prevention purposes");
3. to enable customers to create an account on our Site, place online orders, and purchase products from the fundatiamev.ro online store. We use the information you provide to us to manage the account created on our Site. You can manage your account, take advantage of special offers, shop more easily, and manage your personal settings (hereinafter referred to as "Online supermarket purposes");
4. to enable customers to provide suggestions and complaints regarding the services offered by fundatiamev.ro (hereinafter referred to as "Customer suggestion and complaint purposes");
5. to enable suppliers to provide their opinions and comments on the activity of fundatiamev.ro or to propose collaboration ideas or to submit offers to fundatiamev.ro (hereinafter referred to as "Supplier purposes");
6. to enable marketing activities (hereinafter referred to as "Marketing purposes").

These activities may include:
1. Using your personal data to send you updates about our products and services when you purchase a product from the online supermarket or when you set up a user account. You can unsubscribe from these marketing communications at any time, quickly and easily. Just click on the "Unsubscribe" link included in each newsletter.
2. Based on the information you provide, personalized offers may be shown to you on the Site (including on social networks). These may be offers that you can benefit from directly on the Site, offers from third parties, or products that we believe may interest you.
3. When participating in other promotional activities (lotteries, contests), you may be asked to provide relevant information that will be used to administer these promotions or to receive the prizes awarded.
4. Using your phone number by fundatiamev.ro or an authorized person thereof, to contact you for the purpose of improving our services or those of our subcontractors/partners (e.g., in the case of surveys regarding your interaction with fundatiamev.ro representatives/authorized persons).
5. Using your purchase history on the www.fundatiamev.ro website to display relevant offers on the www.fundatiamev.ro website, if you navigate the site using your personal account on www.fundatiamev.ro.

We will use your personal data as provided by you to fundatiamev.ro for the purposes stated in this Policy.

3. Legal basis for processing your personal data

Generally, the processing of personal data is necessary for the performance of the specific activities for the purposes of processing.
In general, you are required to provide your personal data, except in limited situations where we inform you that certain information is optional. If you do not provide us with the mandatory data requested, the process may be delayed or even impossible.
In order to process your personal data, fundatiamev.ro relies on various legal grounds, as follows:

1. Consent:
a) We may rely on your consent to use your personal information for certain direct marketing purposes, consent being the legal basis for collecting, processing, and using your personal data, as permitted by applicable law. You can withdraw your consent at any time by contacting us at the addresses provided at the end of this Privacy Policy.
b) Also, based on your consent, we keep track of your purchase history so that we can display recommendations or relevant offers for you on the site after you log into your account.

2. Performance of a contract or steps to enter into a contract:
Processing is necessary for the performance of the contract to which the data subject is a party or to take steps at the request of the data subject prior to entering into a contract between you and fundatiamev.ro. For example, if you use our services to place an online order, we will use your personal data to fulfill and manage that order in accordance with the contract we have with you. Also, the processing of your personal data may be necessary to take steps before entering into a possible contract, in cases where you are a potential partner and want to contact us for possible business collaboration;

3. Legitimate interests:
We may use information for our legitimate interests, such as providing the most appropriate content for the Site, marketing, improving and promoting our products and services, as well as the content on our Site, and for administrative and fraud detection purposes.

4. Legal obligations:
Processing is necessary for compliance with our legal obligations, such as obligations under accounting and tax laws or requests from public authorities.

PERSONAL DATA

Purposes of processing

Categories of personal data involved

Legal basis for processing

Purposes related to the provision of services and Site operation

Personal data
Communication data

Performance of a contract;
Based on a legal obligation; or
Based on legitimate interests.

Security and fraud prevention purposes

Personal data
Order-related data
Monitoring data

Based on a legal obligation; or
Based on legitimate interests.

Online supermarket purposes

Personal data
Order-related data
Communication data

Performance of a contract;
Based on a legal obligation; or
Based on legitimate interests.

Customer suggestion and complaint purposes

Personal data
Order-related data
Communication data

Performance of a contract;
Based on a legal obligation.

Supplier purposes

Personal data
Communication data

Performance of a contract;
Based on a legal obligation;
Based on legitimate interests.

Marketing purposes

Personal data
Order-related data
(Order history)

Based on consent;
Based on legitimate interests.

4. Retention periods

Personal data processed for the purposes stated in this document will be kept only for as long as necessary, for the duration of your account and, subsequently, during a transitional period (e.g., to receive a response to your request, to deliver goods, issue invoices) or for any other longer period during which fundatiamev.ro is legally obliged to archive Personal Data.
If legal action is initiated, personal data may be kept until the end of this action, including any appeal periods, and then will be deleted or archived, in accordance with applicable law.
In principle, we will keep your personal data for the period requested or permitted by applicable law. Subsequently, we will delete/remove your personal data from our systems and records and/or take measures to anonymize them so that you cannot be identified based on them. In all cases, personal data from contracts, communications, and other identified documents may be subject to legal retention requirements, which generally require retention for up to 10 years. Any other personal data will generally be deleted within 6 months of deleting your user account or collecting them through the Site, except for Order-related Data which may be kept for up to 3 years from the transaction date or, as applicable, for a period necessary to fulfill legal obligations (including if we are so obliged by a court order) or if necessary for security reasons, fraud prevention, litigation, or abuse.

5. Security procedures

In accordance with European data protection legislation, we use reasonable procedures to prevent unauthorized access and improper use of Personal Data.
We use appropriate systems and procedures to protect and secure the Personal Data you provide to us. We also use security procedures and technical and physical restrictions on accessing and using Personal Data on our servers. Only authorized personnel can access personal data while working.